Chandigarh 15 Sep:

 Omaxe Cassia Residents Welfare Association (OCRWA), Mullanpur, New Chandigarh raised voice to bring focus on the plight of Cassia residents who have paid in full years back to Omaxe Pvt. Ltd. and its group companies. The facilities committed are still awaited. Indifferent & Irresponsive attitude of Omaxe has forced us to raise an SOS alarm for help else we will gherao Punjab CM  Capt Amrinder Singh next month  said grieved residents .
Charter of Problems faced by residents 
Residents paid money for flats in 2011 onwards.

Possession was assured in 2 years. However, given after 8 years and even more.

Very poor construction quality be it civil, wooden or modular kitchen etc. No Club House as shown in plans and at time of sale even after 10 years. Paid Rs.1 lakh – 2 Lakh extra

No market. No dispensary. No chemist shop in the project Cassia.

  No Uninterrupted Power supply even after 10 years. Residents paid cost of Power Back up years back!! Paid Rs. 50000-80000 Extra. Old and Rented DGs installed for electricity back up which hardly works.

  Senior citizens, kids suffer during peak summer, students missed online classes, people working from home missed work assignments as wifi doesn’t work without their power backup.

  Open wires (LT cables), Open and loose junction boxes, Hanging wires can be seen everywhere in the project which is risk to safety of the residents and children.

No Hi-Tech Security as committed at the time of sale. Hitech security in terms of CCTV camera, Visitor management App, scrutiny and entry of people and vehicle, Multiple open entry points in project due to lack of fencing, Poor street lights and even no street lights in number of lanes etc. All this has lead to repeated thefts and also pose a security risk to the women and children after sunset.

No LIFTS were provided to 4BHK flat owners even after years of handing over possession to them. Now few have been installed after years of follow up but they are also non-functional.

IFMS (Interest free maintenance security) is being deducted towards CAM (common Area Maintenance Charges) which is an illegitimate act. This is a security deposit which can not be used by the builder. The builder has to transfer this to RWA at the time of handing over maintenance to the RWA.

  Project handed over to buyers in an incomplete condition. How the builder got Partial Completion Certificate is a mystery!!

  Continuously flouting norms of GAMADA, FIRE Deptt. And Environment Deptt.

No Functional STP. A small STP units shown at the time of inspection which is under capacity yet still remains non functional. A 100KLD portable STP has been installed for the name sake which is still not connected and non functional against 540KLD STP plant as per the project reports submitted to GAMADA and Punjab Pollution Control Board. How did the builder get NOC from Pollution Control Board?

There is no provision of Fires Safety. The 3 BHK and 4 BHK buildings fall in the category of Apartments under 15m as per NBC (National Building Code) Fire Extinguisher and Hose Reel with a water tank capacity of 5000Ltr along with booster pump is required. The same is missing and builder is not ready to hear on this. How did the builder get NOC from FIRE department? It is a serious threat to the residents. 

The president of Omaxe namely Mr. Bhupinder Singh signed agreement with resident representatives in December 2018 wherein the time frame of providing above facilities was agreed and in turn 50% CAM (Common Area Maintenance Charges) was agreed. Residents have been paying 50% CAM till date but the facilities agreed are NOWHERE. Even after State Consumer Commission order in case of Sateekhsan Sood Vs. Omaxe New Chandiagrh Extn. Developers Pvt. Ltd has clearly directed that No CAM is payable unless facilities are completed.

  Omaxe and its Outsourced company Facility Plus has been threatening residents to pay CAM OR they shall stop services. The company issues notices to stop service and also stops service of residents. This arm twisting tactics are used only to extract money from innocent residents from time to time. Earlier they had started disconnecting electricity to the residents which was stopped after the orders from Appropriate courts.  There is no provision of mutation of property being done in the name of buyer. Omaxe forces to get the registry done but that is of no use as Mutation can not be done and thus the property does not get transferred in the name of owner in Land revenue records. An explanation has been asked multiple times from Omaxe officials for clarification as to under what provisions of Law it is being done has not yielded anything so far.