UT Administrator launches ‘Online Visitor Pass’ system.

Chandigarh, 2^nd July, 2019: Citizens planning to visit UT Secretariat at Sector 9 to meet senior officers of the Chandigarh Administration can now seek appointment online sitting at home. This would benefit especially those who are coming from far off places. The UT Administrator and Governor of Punjab, Sh. V. P. Singh Badnore launched the online visitor pass system for the UT secretariat. The existing system of public visiting hours of meeting officers from 12 pm to 1 pm (except on Wednesday and Friday) would continue for which no appointment would be required. An e Office based File Monitoring System was also launched.

In addition to current system of instant appointment at UT Secretariat, the new system will allow users to seek appointment in a very convenient manner byfilling in some basic information and selecting the officer’s name from a pre-defined list. Citizens can also indicate a preferred date and time. The concerned officer will have the provision to approve, reject or re-schedule the appointment. The visitors will be duly alerted on mobile as and when the status changes. A pass would be issued at the reception when the visitor comes at the scheduled time and shows the SMS and his/ her ID card. Those directly coming to the secretariat building can also get the pass on the spot, subject to the availability of the officer. For frequent visitors, provision for monthly pass would also be there. The appointment can be obtained from the state portal – www.chandigarh.gov.in   and a dedicated online portal – https://evisitors.chd.gov.in/.

File Monitoring System module of eOffice has also been introduced which would help the Administration to track the file on real time basis as it moves within a branch or across offices also. The new system would be officer friendly and aid the administrative functioning by bringing in efficiency. The file pendency would be easily tracked by the officers and SMS alerts for important files would be in place. Important and confidential files could also be tagged. More than 5000 files of the UT secretariat have been digitized and close to 100 staff have been trained. Offices of the UT Administrator and Adviser’s Office have also been covered.

Speaking at the occasion the UT Administrator said, “Our focus should be to use technology keeping the needs of common citizen in mind. There should be no barriers between the government and the citizens. Earlier IT initiatives like online RTI and online public grievances had been introduced.Like the online grievance portal of the Raj Bhawan, this visitor pass system will help in reducing the grievances of the citizens in an effective manner and would also strengthen the grievance redressal system. I am happy that the Administration is taking up initiatives for the betterment of the residents of the UT and improving its functioning.”

The Adviser to the Administrator, Sh. Manoj Kumar Parida, IAS said, “The new initiatives would also help the citizens to come closer to the Government and give an additional option for meeting officers. These initives would be extended to other offices like DC office, MCC and Chandigarh Housing Board.”

During the launch the status of Online Building Plan approval system was also discussed and it was agreed that the Administration remains committed to the finalizing of the system online building plans.

The launching coincides with the fourth anniversary of the ambitious Digital India Programme of the Government of India. Government of India and all States and UTs are running the campaign “#DigitalIndiaNewIndia – 4 Years of Digital Transformation” in this regard. Also present at the launch were senior officers from the Administration and Department of IT. Both initiatives have been developed by Department of IT and NIC Chandigarh State Unit.