The Consumer Grievances Redressal Forum (CGRF) of UHBVN to hear the complaints of consumers on February 25

Panchkula, February 22 :

The Chairman, Consumer Grievances Redressal Forum (CGRF) of Uttar Haryana Bijli Vitran Nigam along with the members of the Forum will take the proceedings of the forum in the office of SDO (Operation) Sub-Division, UHBVN, Barwala to redress the grievances and to hear the complaint of the consumers (belonging to Panchkula District only) and to entertain new complaints from 11:00 AM to 04:00 PM on February 25.

While giving this information here today, a Spokesman of UHBVN said that the CGRF will take all grievances/complaints of consumers like billing problem, voltage complaints, problems in metering, disconnection and reconnection of power supply, interruptions, failure of power supply, efficiency, safety, reliability, non-compliance of Haryana Electricity Regulatory Commission orders etc. However, the cases of theft and unauthorized use of electricity, offences and penalties as specified under section 126 and section 135 to 139 of Electricity Act, accidents and inquiries as under section 161 of the Act would not be considered by the Forum, he added.  
He said that all the consumers of Panchkula have been  requested to avail the opportunity for the redressal of their grievances.